Reset your GitLab root password from a terminal

Seriously ‘Invalid email or password’. I know for sure that it was correct, or wasn’t it? Are you in the same situation and resetting your password the old school way doesnt work for you then here is a solution to hack your back into GitLab. To make this work you need of course root access to your GitLab server.

Start by logging into your server with root privileges. Then start a Ruby on Rails console. Don’t worry if you have never worked before in Ruby, I hadn’t too, its really easy!

Start the console with this command:

Next wait until the console has loaded. You will see something like this if everything is OK:

Gitlab Rails Console

Gitlab Rails Console

Now there are multiple ways to find your user. In my case I know there was only one user and it had so it has ID 1. But you can also search for email or username.

Now lets change your password:

Its important that you change both password and password_confirmation to make it work.
Now lets save the changes.

The ( ! ) symbol is very important. Otherwise your changes are not pushed to the database. Now exit the console and try to login with your new password. It should work now.



  1. Lost my admin password and trying to use

    gitlab-rails console ….

    geting back

    gitlab-rails command not found

    using gitlab-7.13.1-0 on debian
    directory at /opt/gitlab-7.13.1-0

    apache2 mysql python sqlite
    apps git nodejs README.txt uninstall
    changelog.txt img perl redis uninstall.dat
    common licenses postgresql ruby use_gitlab
    config properties.ini scripts

    what do I do next as gitlab-rails not found in any directory on server?

  2. It’s not working on a fresh install of gitlab-ce-9.5.2-ce.0.el7.x86_64 . The responses match perfectly, but the password doesn’t appear to change. Restarting the app or host causes no change. Can you confirm it’s still a valid solution?


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